Shipping policy

Shipping Policy

Last Updated: July 30, 2026

Thank you for shopping with Cleanique. We are committed to delivering your cleaning tools safely and efficiently to customers around the world. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Worldwide Free Shipping

We proudly offer FREE standard shipping worldwide on all orders. There are no minimum purchase requirements or hidden shipping fees.

2. Order Processing

Once your order is placed, our fulfillment team carefully prepares your items for shipment.

  • Processing Time: 1–3 Business Days
  • Orders are processed Monday through Friday, excluding holidays.
  • Orders placed on weekends or public holidays will be processed on the next business day.

During peak seasons, promotional events, or holidays, processing times may occasionally be extended.

3. Estimated Delivery Time

Our standard delivery time is:

  • 7–10 Business Days

Delivery estimates begin after your order has been processed and shipped.

Please note that shipping times are estimates and may vary depending on:

  • Destination country or region
  • Customs clearance procedures
  • Local postal services
  • Weather conditions
  • Carrier delays
  • National holidays

While we work with trusted logistics partners, delivery dates cannot be guaranteed.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number (when available).

Tracking information may take 24–72 hours to update after shipment.

5. Shipping Destinations

We currently ship to customers worldwide.

If shipping restrictions apply to your location, our customer support team will notify you promptly after your order is placed.

6. Customs, Duties & Taxes

Depending on your country's regulations, customs duties, import taxes, or additional fees may apply.

These charges are determined by local authorities and are the responsibility of the customer.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Cleanique is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

8. Lost or Delayed Packages

If your package appears delayed or cannot be located:

  • Verify your tracking information.
  • Check with your local delivery carrier.
  • Contact our customer support team for assistance.

We will work with our shipping partners to help resolve the issue as quickly as possible.

9. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the product and packaging.

We will review your case and provide a replacement or refund if appropriate.

10. Contact Us

If you have any questions about shipping, please contact us:

Cleanique

Website: Cleanique.store

Email: support@cleanique.store

Phone: (778) 318-2316